Email is the fastest way to reach us. Pick the right inbox below and you'll typically hear back within one business day from a US-based team member.
We route emails to the right team. Including your patient ID or order number speeds things up.
Order & treatment plan questions, refills, side effects, account help.
Clinics, weight-loss programs, and concierge practices. Volume & institutional billing.
PHI requests, HIPAA inquiries, takedowns, and legal notices.
Returns of dispensed medication cannot be accepted under federal pharmacy regulations. The address below is for general correspondence and Notice of Privacy Practices requests only.
